Frequently Asked Questions
Product Questions
Do your tops have padding?
Select styles come with removable padding. Check the product description or reach out to us if you need help choosing a padded option!
How do I know what size to purchase?
You can view our full size guide or message us with your measurements—we're happy to help you find your perfect fit.
Are Midori bikinis sustainable?
Yes! All Midori bikinis are made using OEKO-TEX® certified, eco-conscious materials with a strong focus on ethical production and environmental responsibility.
How do I take care of my bikini?
Rinse in cold water after use and hand wash with mild soap. Lay flat to dry out of direct sunlight to preserve the shape and color.
Orders
Can I update or cancel my order?
Best to text us at (760) 421-9895 right away! If it hasn’t shipped yet, we’ll do our best to help.
I forgot to use my discount code—can you add it?
If your order hasn’t shipped, we’ve got you! Just shoot us a message with your code and order number.
How do I redeem my gift card?
At checkout, enter your gift card code in the field labeled "Gift card or discount code." It will be applied to your total.
Shipping
How long does shipping take?
Most U.S. orders arrive in 2–5 business days. You’ll get tracking as soon as it ships!
Do you offer express shipping?
Yep! You’ll see 2–3 day express options at checkout.
Do you ship internationally?
Yes! We ship worldwide. Shipping times vary, and duties/taxes are the responsibility of the buyer.
Where do your orders ship from?
All orders ship from Southern California.
Returns & Exchanges
What’s your return policy?
We offer free 30-day U.S. returns and exchanges. Items must be unworn, unwashed, and have tags and the hygienic liner attached.
How do I start a return or exchange?
Use our Return Portal—it’s super quick and easy.
Can I return Final Sale items?
Unfortunately, items marked Final Sale are not eligible for return or exchange.
Fit & Support
I’m between sizes—what should I do?
Text or email us with your size in other brands or your measurements—we’ll help match you with your perfect Midori fit.
Contact & Collaborations
Can I text instead of email?
Absolutely! You can text us at (760) 421-9895 and we’ll reply during business hours.
Do you work with influencers or ambassadors?
Yes! No follower minimum needed—just a love for bikinis. Apply via our Ambassador Program.